Wednesday, November 5, 2014

Fliers 'State of Hate' Airline Survey

Spirit Airlines gets slammed for charging fees for almost everything except the air we breathe. The airline revels in its reputation as a super-low-cost carrier willing to take its lumps, so much that it launched an air travel State of Hate survey over the summer to share the hate air travelers feel about airlines as a whole. According to the survery, it turns out passengers weren't just made at Spirit, but at most airlines in general. Ben Baldanza, Spirit's president and CEO, said in a statement "I think if any organization asks for feedback, you would expect the vast majority of responses would be directed at the company that seeks it. But in this case, we were surprised that most consumers chose to share their frustrations about other airlines."

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